Support
Questions, bug reports and anything that feels wrong — we read every message.
Contact us
Email service@goalbuilders.app. We reply within two business days, and within 24 hours for reports of abusive content or users.
Common questions
How does the AI referee decide?
When you create a goal you write the judging rules — how often, what counts as evidence, whether weekends count. You confirm them once and then they lock. At the deadline the referee checks the evidence you submitted against those exact rules and returns a breakdown of what counted and what did not. It never grades your effort or intentions.
I think a verdict is wrong.
Open the goal and tap Request review. A human reads the evidence and the rules and can overturn the result. If the review window has closed, email us.
Does GoalBuilders handle the stakes?
No. A stake is a real-world consequence you and your friends agree on in plain words — a coffee, a dinner, a favour. GoalBuilders only records the agreement and whether it was honoured. We never hold, transfer or pay out money or anything else, and we are not a betting or payment service.
How do I report or block someone?
Long-press any post, comment or profile to report it, and use Block on a profile to stop seeing that person entirely. Blocked accounts are managed under Settings → Blocked users. We review every report and act within 24 hours.
How do I delete my account?
Settings → Delete account. Your name, avatar, bio and profile details are erased and you can no longer sign in. Goals and messages you shared inside a room stay as anonymous records so your friends' challenge history does not break.
Notifications are not arriving.
Check Settings → Push notificationsis on, then confirm GoalBuilders is allowed to notify you in your device's system settings. Reminders are sent shortly before a deadline, not at the exact minute.